When your industrial machinery suddenly breaks, you can’t afford to wait for new parts to arrive. At HEL, we understand that when a machine is down, you’re losing thousands of dollars every hour. That’s why we offer 24/7 on-demand, emergency repairs in West Michigan.
Our detail-oriented team takes great satisfaction and immense pride in getting your equipment back up and running—so you can get back to work fast.
Rapid repairs. Reliable results.
At HEL, we can service stamping and hydraulic presses of any size – from any manufacturer and any make and model.
When customers call us needing emergency repairs, HEL’s repair technicians go out into the field to analyze the issue at the customer’s facility. We conduct macro-disassembly, taking the machine or tool apart far enough to identify the possible problem.
We then bring those components back to the shop where we conduct micro-disassembly, identifying the root cause of failure.
From there, our operations and management teams quickly develop a solution and order parts if needed. If we’re unable to source the necessary part, we turn to our machine shop to produce an alternative.
Finally, we implement the solution, reassemble the machinery, and conduct testing before installing it back at the client’s facility.
What are the benefits of working with HEL for your emergency repairs?
- We’ll prevent your time in shutdown. When clients come to us, they’re often facing an unbearable wait time. If they were to order the necessary parts from the Original Equipment Manufacturer (OEM), it would take more than eight weeks on average. We know you can’t afford to lose productivity for this long, watching your profits and business opportunities dwindle. At HEL, we’ll repair or replace your parts in a much quicker timeframe.
- We’ll help you avoid safety issues. Broken parts can quickly cause a chain reaction, damaging your other material handling equipment or the tool itself. And, in the worst case scenario, it can hurt one of your staff members. We’re the local source you can trust to minimize future safety concerns.
- As a single source supplier, we’ll save you time on project coordination. When clients take on projects of a large scale in-house, their other daily responsibilities often steal resources away from the core focus. At HEL, we have the luxury of maintaining concentration on your project until it’s done. We free you up to manage your daily fires. And the combination of our technical knowledge, rigging capacity, and machine shop prevents you from having to coordinate multiple vendors and timelines. We’ll keep everything on track.
Make HEL your 24/7 emergency repair support. Call our customer support team anytime at (616) 774-9032.